Howdy! I’m Gabe, a UX Designer in Pittsburgh, and this is my website.
My projects
NinjaOne (2021 - 2026)
Designed products for NinjaOne. Conducted user research and testing, designed UX/UI for multiple projects, and collaborated with PMs and EMs to plan roadmaps, resolve technical constraints, and meet business goals.
Sharp Vision Software (2021)
Designed products for Sharp Vision Software’s contractors, including the Department of Defense.
SpareFoot (2019)
Conducted user research and created personas and journey maps for SpareFoot, a self-storage organization.
UX in ATX (2020)
Conducted user research and designed a branded website for the UX in ATX, community of Austin-based UX designers.
Austin Bat Refuge (2019)
Conducted user research and designed a branded website for Austin Bat Refuge, a non-profit organization.
My background
My design philosophy
Empathy. Taking the time to understand our audience’s goals and pain points allows us to be their greatest advocate.
Accessibility. Achieving ADA or WCAG compliance is only the first milestone when designing an inclusive experience.
Transparency. Earning a cautious user’s trust requires respect and honesty- speak to them like human, not a lawyer.
Simplicity. Following universal design patterns helps create an intuitive experience that users will confidently navigate.
In the office
I’m a UX Designer with a passion for solving problems that demand research, iteration, and lots of creativity. I recently designed multiple products for NinjaOne- a unicorn startup that simplifies IT operations with a unified platform.
Out of office
Born and raised in Pittsburgh, PA, I relocated to Austin, TX in 2016 to pursue my design career. After many successful opportunities, I returned to Pittsburgh in 2026 to support my elderly parents.
When I’m not working, I’m pursuing my interests: cooking, gaming, reading, exercise, travel, nature, learning, and trying new things!
My experience
2021-2026
NinjaOne
Product Designer
Designer of the NinjaOne Ticketing, Billing, Documentation, ITAM, and Katana AI products and third-party integrations: Zendesk, ConnectWise, Freshservice, ServiceNow, Quickbooks, Xero, and Microsoft Intune.
Designed UX and UI, conducted user research and testing, and collaborated with PMs and EMs to plan roadmaps, resolve technical constraints, and meet business goals.
Contributed to the creation, implementation, and iteration of NinjaOne’s design system, Origata, and its components.
Conducted accessibility audits and updated interfaces to support dark mode and achieve ADA compliance, including a UX/UI redesign of the Knowledge Base, Apps & Services, Checklists, and Custom Fields features.
Contributed to revenue growth and customer adoption.
Documentation - $121k MRR (176% growth), 1.2k users
Ticketing - $633k MRR (163% growth), 5k users
ITAM - $252k MRR, 3.8k users
2021
Sharp Vision Software
UX/UI Designer
Designed two ADA-compliant applications for Department of Defense contracts. Avaris, a cloud storage application for organizing and accessing aircraft maintenance and repair documents. Alpha, an augmented reality application for training medics in surgical procedures.
2020
UX in ATX
UX Designer
Designed a branded website for the UX in ATX organization. Conducted user research, created personas, journey maps, wireframes, prototypes, conducted usability testing, and defined the visual and verbal identity.
My education
2020
University of Texas at Austin
UX/UI Certification
2015
Westminster College
BA Graphic Design
My expertise
Skills
UX/UI Design, Design Systems, User Research and Testing, Personas and Journey Maps, Wireframing and Prototyping, Information Architecture, WCAG and ADA Compliance, Interaction Design, Product Management, UX Writing, Graphic Design
Tools
Figma, Sketch, Invision, Framer, FigJam, Lucidchart, Miro, Maze, Storybook, Productboard, Jira, HTML/CSS